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National Institute of Corrections
Workplace incivility describes the subtle and obvious behaviors that are generally rude, discourteous, and suggesting of a lack of respect for others. When unchecked, incivility erodes an organization’s culture and adversely impacts the well-being of those who are the targets of uncivil behavior.
Workplace incivility needs to be challenged and talked about openly. Knowing the causes of incivility, its consequences, and how to promote civility in the workplace can help correctional leaders and employees build psychologically safe environments where everyone grows and thrives.