POPAI Fall Conference: Attendee Information – What to do if You Need to Cancel Your Registration

on 8/31/2021 by Karen Oeding

Update Sept 13, 2021: Refunds requested before the event are being processed and the window of opportunity for requesting options below is now closed. 

With our Conference just days away, I wanted to prominently post our policy for maintaining a healthy environment for all attendees.

“Attendees who need to cancel due to issues concerning COVID-19 will have following options depending on their initial method of payment.

Paid by Credit Card via Whova Application

The participant will receive a full refund to the card utilized during the registration process.

Paid by Check

Option 1

The individual may receive a full refund, minus any membership fees.  The refund will come in form a check written out to the individual or department who paid the initial registration costs.  The check will be mailed within 8 weeks after the conference and after we’ve deposited the check.  Those seeking this form of refund will need to provide an address in which the check should be mailed.

Option 2

The participants may receive a credit for the amount paid during registration, minus any membership fees.  This credit may be used towards the 2022 Management Institute or 2022 Fall Conference.   Those utilizing this option will need to request a code from the Training Coordinator when registering for the 2022 event.   Any credit expires upon completion of the 2022 Fall Conference.”

Please feel free to contact me at ContactUsatPOPAI@gmail.com with any questions or concerns.